Explore a call from first answer to follow-up
Open each step to explore a demonstration scenario.
01Answer
Pick up in the browser
A front-desk user answers an incoming call in the configured softphone and checks which colleague should handle it.
02Connect
Bring in the right colleague
Use hold, transfer or conference controls for the next step in the conversation. Review how each action appears to the user.
03Review
Find the conversation again
Open call history and review the activity available for the configured account. Discuss which team members need mobile access.
Illustrative workflow, not a product screenshot. Review the actual interface and your configuration in a live demo.
Handle the next call in your browser
Make and receive calls with the browser softphone. Hold or mute a conversation, transfer it to a colleague and bring participants into a conference when a shared discussion is needed. Call history helps users review earlier activity and decide which conversation to follow up.
- Browser calling
- Hold, mute and call transfers
- Conferences and call history
Bring your configured extension to mobile
DME Phone is the mobile softphone option for Android and iOS. It uses your company's configured extension and account. Discuss device requirements, app distribution, network conditions and the features available in your configuration before deciding how mobile calling will fit the team.
Prepare for a practical calling demonstration
Identify who answers incoming calls, who receives transferred calls and which users need mobile access. Share the number of intended users and describe the calling workflow you want to review. Existing numbers, carrier arrangements, compatible devices and any migration requirements need a separate assessment; availability should not be assumed from a general demo.
Choose the communication products you need
VoIP Telephony can be purchased on its own. Customer SMS and WhatsApp conversations belong to a separate messaging product, while Fax has its own document workflow. Internal chat between colleagues is part of DME Software. This distinction helps you request a proposal for the actual channels your business uses.
Questions about this product
Do we need DME Software to discuss VoIP?
No. VoIP Telephony is available as a separate product for companies.
Does the VoIP product include SMS and WhatsApp?
SMS & WhatsApp Messaging is sold separately. You can request both products in the same proposal.