Prepare the work before dispatch
Start with a fictional order and review the visit and equipment details needed for delivery. Identify who checks the request and who assigns the work. A useful demonstration includes an incomplete request so your team can see what needs attention before the delivery moves forward.
- Orders and visits in the office workflow
- Delivery assignment and route review
- Driver access to assigned work
Review the driver’s working day
Ask to follow an assigned route in DME Driver, using a device that represents what your team will carry. Review the information available for the assigned deliveries and the steps the driver can take. Device support, distribution and the behavior under your network conditions should be part of the evaluation.
Keep changes connected to the office
Deliveries do not always go according to the first plan. Use the demonstration to discuss a rescheduled visit or a change that needs the driver’s attention. Internal messaging supports conversations with colleagues and drivers, including history and supported attachments. Customer SMS and WhatsApp belong to the separate customer messaging product.
Evaluate the handoff after delivery
Continue the walkthrough into the office’s follow-up rather than stopping at the mobile screen. Review the associated order or visit and the information billing staff need next. Discuss your documentation requirements and ask which steps are supported in the proposed configuration.
Bring a realistic route to your demonstration
Prepare a fictional day with several stops, a late change and a delivery that needs follow-up. List who assigns routes, who communicates with drivers and what the office needs to know during the day. These examples make it easier to assess whether the workflow fits your team.
Questions about this product
Does DME include a driver application?
DME Driver supports assigned routes and deliveries. Discuss supported devices, distribution and configuration for your team during the demonstration.
Does this page promise automated route optimization?
No. This page describes delivery coordination and driver workflows. Any routing or optimization requirement should be demonstrated and confirmed for your proposed configuration.